Legal

Privacy Policy

Last updated: April 1, 2026

Pure Heat Retreat (“we,” “us,” or “our”) operates pureheatretreat.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us.

Information We Collect

We may collect the following types of information:

• Information you provide directly: Name, email address, phone number, and any other information you submit through our consultation request form or by contacting us directly.
• Usage data: Information about how you interact with our website, including pages visited, time spent, and referring URLs, collected automatically through analytics tools.
• Device and browser data: IP address, browser type, operating system, and similar technical information collected automatically.
• Cookies: Small data files placed on your device to improve your experience and help us understand how our site is used.

How We Use Your Information

• To respond to consultation requests and inquiries
• To follow up on orders or customer service matters
• To improve our website and understand visitor behavior
• To send occasional marketing communications, with your consent
• To comply with legal obligations

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers: Third parties who help us operate our website, process payments, or deliver communications (e.g., payment processors, email marketing platforms). These providers are contractually bound to protect your data.
• Business transfers: If Pure Heat Retreat is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal requirements: If required by law, court order, or government authority.

Cookies

Our website uses cookies for analytics and functionality. You can control cookie settings through your browser. Disabling cookies may affect certain features of the site. We use Google Analytics to understand site traffic — you can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Consultation inquiry data is retained for up to 3 years.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. California residents have additional rights under the CCPA. To exercise any of these rights, contact us at hello@pureheatretreat.com.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Continued use of our site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: hello@pureheatretreat.com
• Phone: (408) 659-6233