Legal

Terms of Service

Last updated: April 1, 2026

These Terms of Service (“Terms”) govern your use of the Pure Heat Retreat website at pureheatretreat.com and any purchases made through it. By using our site, you agree to these Terms.

Use of the Website

You may use this website for lawful purposes only. You agree not to:

Products and Pricing

All product descriptions, pricing, and availability information on this site are subject to change without notice. We make every effort to ensure accuracy, but we do not warrant that product descriptions, pricing, or other content is error-free. If a product is listed at an incorrect price, we reserve the right to cancel or refuse orders placed at that price.

Orders and Payment

By placing an order, you represent that you are authorized to use the payment method provided and that the information you provide is accurate. We reserve the right to refuse or cancel any order at our discretion. If your order is cancelled after payment has been processed, you will receive a full refund.

Shipping and Delivery

Shipping timelines are estimates and are not guaranteed. Risk of loss and title for products pass to you upon delivery. For full details, see our Shipping Policy.

Returns and Refunds

Our return policy is described in detail on our Returns page. By purchasing from us, you agree to the terms of that policy.

Warranty

Products sold through Pure Heat Retreat are covered by the manufacturer’s warranty applicable to each product. Pure Heat Retreat does not provide any additional warranty beyond what the manufacturer offers. For full details, see our Warranty page.

Consultation Services

Free consultations offered through our site are informational only and do not constitute professional advice. Recommendations made during consultations are based on the information you provide and are intended to help guide your purchase decision, not to replace independent research or professional assessment.

Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Pure Heat Retreat or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

Disclaimer of Warranties

This website is provided “as is” without warranties of any kind, express or implied. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

Limitation of Liability

To the maximum extent permitted by law, Pure Heat Retreat shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or any products purchased through it. Our total liability to you for any claim shall not exceed the amount you paid for the product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Pure Heat Retreat, its owners, employees, and agents from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or your use of the site.

Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in California.

Changes to These Terms

We may update these Terms at any time. The updated Terms will be posted on this page with a revised date. Continued use of the site after changes constitutes your acceptance of the revised Terms.

Contact

Questions about these Terms? Contact us at hello@pureheatretreat.com or (408) 659-6233.