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Contact Us

We’re a small, focused team. When you reach out, you get a real person — not a ticket system. We respond to every inquiry within one business day.

Email

hello@pureheatretreat.com

Best for detailed questions, order inquiries, and warranty claims. We respond within one business day.

Phone

(408) 659-6233

Available during business hours. Leave a voicemail and we’ll return your call the same or next business day.

Free Consultation

The best way to get your questions answered is a 20-minute call with a specialist.

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Location

Hollister, California

We ship to the contiguous 48 US states. Remote-first operation — no showroom, which keeps our overhead low and our prices competitive.

What to Reach Out About

  • Pre-purchase questions about a specific model
  • Help choosing between sauna types
  • Delivery scheduling or logistics questions
  • Order status or tracking
  • Warranty claims or after-sale support
  • Return or exchange requests
  • Press, partnerships, or dealer inquiries

Not Sure What You Need?

Book a Free Consultation

A 20-minute call where we learn about your space, health goals, and budget — then give you honest, no-pressure guidance. No sales pitch. No obligation. Just the right answer for you.

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